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ULTIMATE GUIDE TO THE OFFICIAL SANTA CLAUS OFFICE LAPLAND

INSIDE: Looking to visit the OFFICIAL Santa in Lapland? Head to Santa Claus Office in Rovaniemi.

If you are planning a trip to see Santa in Lapland, head to the Santa Claus Holiday Village, 8km from the city of Rovaniemi.

THIS is the centre of the action.

The epicentre of all things SANTA, and Christmas, and hopefully SNOW! 

There are a few important things you need to know when you plan to MEET Santa in Lapland. 

Interested?

Read on to find out everything you need to know about visiting the MAIN Santa Claus Office & gift shop, below. 

Disclosure: This article contains affiliate links. If you make a purchase after clicking on one of these links, we may receive a small commission at NO extra cost to you. We toured the Main Office of Santa accompanied by Anne Saahkari, Media representative from Visit Rovaniemi, who gifted us the Digital Downloads of our Santa Photos. Thank you Anne. However all opinions are our own. 

Image - Santa Claus Office building lit up

Want to Meet Santa in Lapland?

The Official SANTA in the village (and in the whole of Rovaniemi) is the one who spends his days at the MAIN OFFICE, or Joulupukka.

This is the building pictured above, with the distinctive roof top.

Look for the sign on the door that says “SANTA IS HERE”.

This is where you need to go to MEET Santa in person. 

You’ll also spot two red GNOMES outside, guarding the door. (see picture above)

Where is Santa’s post office? 

Note, that the MAIN OFFICE of Santa, and the Santa Main POST OFFICE are different places. 

These two Santa Claus village attractions are in two SEPARATE buildings, about 50 metres apart.


RELATED: Ultimate Guide to SANTA CLAUS HOLIDAY VILLAGE Activities, Attractions, Shopping & Dining

Image - Santa Claus Office entrance

Official Santa Claus Office Finland

Santa in Lapland is in the MAIN OFFICE, as described above. 

There is NO Santa Claus in Post Office.

There, we cleared that up.

Secondly, there is more than one Santa in the Santa Village, plus at least two other Santa’s you may come across in your adventures and tours around Rovaniemi.

Click here for a detailed overview, so you can plan your Lapland itinerary to manage this challenge, and keep the magic of a visit to the REAL Santa alive and well. 

Now, for details of what to expect when you head into the SANTA CLAUS MAIN OFFICE.

Take a peek. 

Image - Santa Claus Office gift shop entrance

Entrance of the Main Office of Santa Claus Rovaniemi

Head in through the doors and you’ll find the entrance to Joulupukki Santa Claus.

The happy helpers at the door will guide you to the beginning of the pathway that will lead you to Santa himself.

Hot tip: Go early, and beat the crowds coming in from Rovaniemi hotels, and on Santa day tour buses. 

Image - Santa Claus Office family meeting

Santa Claus Village Hotel 

Or if you are staying in the Santa Claus Village Cottages or Suites, pop in for a visit and photo with Santa AFTER the day trip to Lapland crowds dissipate, after 4pm. 

This is the best way to visit Santa Claus in Lapland. 

(Read our review of the Santa Claus Holiday Village cabins & find details of how and when to book too)

During the busy Christmas season, the Santa Office is open from 9am to 7pm.

Image - Santa Claus Office desk

Santa Claus Office Desk 

Take your time as you wander along the corridor to Santa.

See Santa’s OFFICIAL working desk. 

This is where he makes all his notes about who is on his Nice List. 

Don’t miss a thing on your visit to Santa in Lapland. 

Image - Santa Claus Office reindeer peek

Baby Reindeer Day Care! 

Look out for the peepholes around the place.

You might even see Baby Reindeer in Day Care!

Image - Santa Claus Office official photo wall

Santa’s Photo Wall with Famous Visitors to Lapland 

This is a picture of Santa with LORDI, a very famous Finnish death metal band.

Fun Fact: According to Wikipedia, the band won the Eurovision Song Contest 2006 with their song “Hard Rock Hallelujah“.  

Strange things do happen.

Spot the Spice Girls!  

Yes, they are on the wall too, along with well known politicians, Finnish TV stars, and sports people. 

image - Rovaniemi Santa Claus Main office close up

Next up, Santa Photos in Lapland

We stripped off our Snow Suits to capture our 2019 Santa Photo in our specially-chosen Santa Jumpers. 

(These quirky ones are from the London Museum of Transport store.)

This is the BEST Santa Photo we’ve ever had, and we can’t wait to add it to the prime spot on our Santa Photo fridge gallery. 

(Our fridge at home features our Santa photos from 2009 when Ned was 1 up to 2018, so we enjoy looking at them daily!) 

A professional photographer Elf takes a photo of every guest of Santa Claus.

However there is no obligation to buy photos (unless you love them, of course!) 

Price of Main Office Santa Claus Photographs & Digital Downloads 

  • Downloadable photographs and video start from 45,00 Euro (max. 5 people)
  • Photograph A4 size costs 32,00 Euro. 

Santa Claus Main Office Shop in Lapland

When you’ve said goodbye to Santa for the final time, head into the shop to find beautiful Lapland souvenirs and gifts for family and friends.

Lots of the Finnish souvenirs and gifts here are unique, and/or handmade.

You won’t find these Santa souvenirs anywhere else in the Santa Village. 

Take a sneak peek inside the Santa Claus gift shop below. 

Image - Santa Claus Main Office souvenirs

BEST LAPLAND GIFTS in Santa Claus Shop

No.1: Finnish Santa Chocolate & Tea

Finnish food is always a winner, especially Fazer Chocolate and local tea. 

There’s also a Karl Fazer shop with all the Fazer biscuits in the village.

Find it here. 

Hot tip: Read our guide to the best Finnish food and what to buy in a Finland supermarket here. (Update coming soon) 

Image - Santa Claus Office husky souvenirs

No.2: Husky Dog Soft Toys

There’s a whole bunch of different Husky toys to choose from. 

The hardest thing is to pick which one is the cutest.

Hot tip: Buy an extra husky dog or two. These are easy carry, lightweight souvenirs for all ages, & I guarantee you’ll need an extra gift for someone you’ve forgotten to buy for! 

Image - Santa Claus Office husky toys

No.3: Stuffed Toys from the Santa Claus Office Collection

Smaller Husky and Reindeer Keyring plushies are available too, if you don’t have lots of room in the suitcase. 

Image - Santa Claus Office toys

No.4: MORE Stuffed Teddies, Rabbits & Unicorns 

Random! 

Even a pink sparkly unicorn, just because. 

Image - Santa Claus Main Office felt toys

No.5: Handmade Felted Dolls & Animals 

Gorgeous handmade felt finger puppets, and animal faces make a unique addition to the Christmas displays at home. 

Image - Santa Claus Office felt dolls

No.6: Decorative brownies felted by hand.  

These gorgeous Christmas dolls are designed by Atelje Hannetar.

42,00 euro each. 

Image - Santa Claus Office felt reindeers

No.7: Felted Reindeer

Reindeer ornaments by the same designer.

39,00 euro each. 

Image - Santa Claus Office ornaments

No.8: Christmas Gnomes and Christmas Ornaments

There’s gingerbread men, and love heart decorations. 

Image - Santa Claus Office wreaths 2

No.9: Miniature Tomten Gnomes

And Christmas Boy & Girl dolls that sit on the mantlepiece. 

Image - Santa Claus main office lapland souvenirs

No.10: Santa & Elf Ornaments 

Adorable Santa’s like this one.

Image - Santa Claus Office santa village shop

No.11: More Santa and Christmas Tree Ornaments 

Mix and match your favourite tree decorations. 

Image - Santa Claus Office magnets

No.12: Santa Fridge Magnets

Add to your fridge magnet collections.

You might find these articles useful too: 

Image - Santa Claus Office gift shop clothes

No.13: Santa Village Sweaters 

Stay warm indoors and out. 

Image - Santa Claus Office socks

No.14: Novelty Christmas Booties for Babies and Toddlers 

Ideal baby gifts from Lapland. 

Image - Santa Claus Office baby shoes

No.15: Cute Socks for Kids & Toddlers

Socks are cute gifts for babies from Lapland too. 

Image - Official Santa Claus main office shop socks

No.16: Christmas Socks for Adults too!

These are an official product from the Santa Claus Office. 

Buy up big. 

Hot tip: As you exit the shop, look for the staircase to your left.

There’s a second floor, called Santa’s Secret attic, full of more cute Christmas gifts from Lapland. 

Image - Santa Claus Office snowman

THE INSIDE SCOOP: A Trip to see MAIN OFFICE Santa Village Finland

Correct at time of publication on Roam the Gnome. Please check with venue for updates. We apologise in advance if there have been any changes we are unaware of. All prices in EURO, unless otherwise stated

Santa Claus Office address: Joulumaantie 1, 96930, Arctic Circle, Rovaniemi, Finland 
Santa Claus Office email: [email protected]
Santa Claus Official website: Click here 

Santa Claus Office cost 

FREE ENTRY always

(Purchase of photos optional.)

Opening hours of Santa Claus Office:

Open every day of the year.

  • 1st December until 6th January: 9am to 7pm (Christmas season) 
  • 7th January to 31st May:  10am to 5pm
  • 1st June to 26th August:  9am to 6pm  (Summer season)
  • 27th August to 30th November:  10am to 5pm 

Image - Santa Claus Main Office sign

How to get to Santa Claus Office Lapland

You’ll see the MAIN OFFICE of Santa Claus building as you walk into the Santa Village to the left of the Three Elves restaurant.

Go past the Arctic Circle crossing stone cairns to find the main Santa Claus office building on your right. 

Click here for details of how to get from Rovaniemi to Santa Claus Village.

(You might also like details of how to get from Helsinki to Rovaniemi on the Santa Claus Express night train, and by plane.)

Santa Claus Village Map

Toadstool Rating: Official Home of Santa Claus in Lapland

The professional photo with Santa was top notch.

The best of all. 

The shop is unique too. 

Image - santa claus office review

DAY TRIPS TO DO SANTA CLAUS VILLAGE ACTIVITIES

Planning a 1 night trip to Lapland? 

Please stop for a minute and reconsider. 

If you are coming to Lapland, and travelling all that way, one night in this magical place is NOT enough. 

The same goes for a Lapland day trip. 

However, we understand that for some families, a Lapland day trip is better than nothing! 

(And it is.)

Image - Santa Claus Office elves sign

Think of it as a taste-test.

Then start saving to come back for a longer vacation to see Santa Claus & do ALL the fun stuff.

You can book a day trip to Santa in Lapland from the UK with a number of companies.

Unfortunately, we are unable to help you choose the best Lapland day trip company without having experienced it ourselves.

(We were on a self-arranged itinerary staying four days in Lapland.) 

Itinerary coming soon!

PIN santa claus office

Santa Claus Finland Lapland Day Trip 2021 

But start your research with the package deal companies listed below: 

  • Santas Lapland
  • Tui
  • Santa Claus Trips
  • Inghams
  • Santa Holidays
  • Magic of Lapland (.net) 

If you have the time, and will book a longer stay, take a look at our guide below. 

Image - Christmas house painted gnomes

Planning Holidays to see Santa in Lapland 2020 for Christmas? 

Starting to plan your Lapland 2021 holiday?

It’s a LOT to think about to squeeze ALL of the amazing Lapland activities into your itinerary, so you don’t miss a thing. 

Want some help?

Take a look at our guide to 2020 Lapland vacations: EVERYTHING you need to know about a LAPLAND 2021 HOLIDAY

This is ALL the information we wish we’d had at our fingertips before we visited.

It will help you to decide what’s worth the money, and what’s not.

Image - Santa Claus Office gift store husky toys

Lapland Santa Trip Planning

We also share information on the best tours, and don’t-miss activities. 

Plus HOW to get to Santa Claus Village, and whether you should catch the Santa Express train from Helsinki, or plane.

And, of course, what to wear in Lapland in Winter. 

Do let us know if there’s anything else you’d like to know!

[email protected] 

We’ll do our best to help you plan your best Christmas Holiday ever.  

Image - Santa Claus Office christmas decorations

Looking for MORE THINGS TO DO IN ROVANIEMI Lapland with kids? 

Click the blue links below for more Lapland tips

THE ULTIMATE GUIDE TO SANTA CLAUS VILLAGE HOTEL LAPLAND
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